FAQ

Question 1

Are you a manufacturer or a trading company? Where is your location?

Accepted Answer

We are a sleeve labeling machine factory and only focus on the R&D and production of sleeve labeling machines for 15+ years.
we can make a video call on the spot in our workshop, If you have any questions about the sleeve labeling machine.

Our location is No. 158, Shiwei Road, Nanfeng Highway, Qingcun Town, Fengxian District, Shanghai, China.

Question 2

What kind of sleeve labeling machines can you provide?

Accepted Answer

We can provide sleeve labeling machines for various applications. We have been focusing on the development and production of sleeve labeling machines for 15+ years, We have accumulated a lot of technical experience and innovative patents. We can make a customized sleeve machine for you according to your products.

Please send us pictures of your products, and we will provide your professional sleeve labeling machine solutions

Question 3

How to ensure after-sales support of your sleeve machine?

Accepted Answer

After sleeve labeling machine is completed, it will continue to run for 24 hours to ensure that the machine runs stably without problems.
One sleeve machine will be packed without disassembling in wooden case, After the machine runs stably. So it does not need to be reinstalled, when the machine arrives in the customer’s workshop.
Before shipment, we will shoot detailed operation video, complete the machine manual, and provide the machine circuit diagram to the customer.
If there is any problem, the customer can use whatsapp, wechator online video to get the support of ourtechnical team. If the problem cannot be solved, we will send a team of engineers to the customer site to solve it.
Our sleeve label applicator is warranty for 1 year and provides lifelong guidance for free. During the warranty period, if there is a problem with all electrical equipment, we will replace it free of charge and bear all shipping costs.
Each part of our machine is marked with a number. If the customer need to replace the part, he only needs to inform the part number, and we can quickly arrange the delivery. Do not delay the customer’s production.

Question 4

How to ensure the quality of your shrink sleeve machine?

Accepted Answer

Procus machinery sleeve label machine meets the CE standard.
Procus machinery has only focused on the R&D and production of sleeve machines for 15+ years, and has accumulated rich technical experience.
The machine configuration adopts world-famous brands, such as, Panasonic, Mitsubishi ,Siemens, ABB (conveying motors), LEUZE, Keyence, Sick, Omron, Delta.
We have provided sleeve labeling machine solutions for the world’s top 500 companies & get good review.
Procus machinery has the world’s advanced processing machines, all precision and customized accessories are made by our own factory, and the quality is reliable.
The machine structure is made of 304 stainless steel and aluminum alloy, which is durable in quality.

Question 5

What certifications do you have?

Accepted Answer

ISO9001, CE certificate. 100% quality check and durable testing before each of shipment.

Question 6

What is your sleeve labeler warranty?

Accepted Answer

Our sleeve label applicator is warranty for 1 year and provides lifelong guidance for free. During the warranty period, if there are any problems with all electrical equipment, we will replace it free of charge and bear all shipping costs.

Question 7

What is the price of your sleeve labeling machine?

Accepted Answer

The price of each sleeve machine is different, and the exact price should be quoted according to the customer’s product and the requirements of the production speed and the machine configuration.

Please contact us for a quote for the sleeve labeling machine.

Question 8

Can one set of sleeve machine be used for multiple products?

Accepted Answer

Yes, surer. For specific shrink machine details, please contact us.

Question 9

Can your sleeve machines be suitable for our products?

Accepted Answer

Yes, they can. our sleeve machine can be customized for each customer according to their product characteristics.

Question 10

How long is your lead time of one set sleeve labeler?

Accepted Answer

Normally, our delivery time is 30 days. If you are in a hurry, we can work overtime to shorten the delivery time.

All sleeve machines will be tested for 24 hours before package.

Question 11

What is your Payment methods?

Accepted Answer

Accept payment via T/T (Bank transfer).

Question 12

What is the Shipping Way?

Accepted Answer

20-30 days by sea to your nearest seaport.
5-10 days by air to your nearest airport.

أسئلة مكررة

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