Pre-sales:
1) Answer customer’s questions in 1 hour.
2) According to client’s requirements, supplying reasonable machine sketch map,quotation and operation video for client reference first.

During Sales:
1) Depends on client product, we will recommend reasonable solutions.
2) We build a team for each project when the machine is final confirmed, the menbers are sales; technicians; workshop director; installation & debugging engineers; delivery department.
3) 24 hour uninterrupted test beforre machine delviery, make sure machine run stablly.
4) Execute GMP certification for the equipment and materials used in the production process requirement and specification strictly.

After sales:
1). 24/7 online technical support
2). On-site technical support installation & training
3). Guarantees all equipment (except human factors) within one year, lifetime maintenance service.
4). After machine used for several years, PROCUS promise to provide detailed refurbishment program, the original equipment and replacement of hardware & software will be upgraded.